Users of our online self-service portal may have noticed a slight change in the New Year. Previously called My Utility Connect, our customer portal is now called “My Utility Account”.
The change of name and graphics is the result of administrative requirements, and does not affect any functionality, so all your account and billing tools remain the same.
Please note, if you have saved a browser bookmark, it will need to be updated to a new URL. You can do that by resetting using the links on this site, or manually editing your bookmark by replacing the text connect with account as in: https://account.myutility.us/…
If you haven’t registered on My Utility Account, we encourage you to do so. With My Utility Account, you can easily manage your utility account and billing yourself from any online device.
Learn more or register today. You only need your 10-digit Account Number (from your bill), service zip code, and email.